Strategic Project Manager with 13+ years of experience driving revenue growth, client success, and operational efficiency across marketing, sales, and customer-facing roles. Adept at building long-term partnerships, leading cross-functional teams, and delivering high-impact campaigns across both emerging tech (Web3, SaaS) and traditional B2B environments.
Proven track record of generating $1M+ in new business and leading initiatives that improve retention, efficiency, and brand value.
IAU Capital
Managed 30+ key stakeholder relationships in the Web3 and RWA space. Developed 10+ tailored client solutions to meet partner needs. Formed strategic alliances, increasing token utility and project value by 40%. Led ecosystem growth through community collaboration and market positioning.
Generated 5,000+ qualified leads through targeted event marketing campaigns. Secured 20+ sponsorships for high-impact B2B events. Executed 10+ branded events, contributing to a 35% boost in event-driven revenue. Strengthened client relationships and industry partnerships through personalised outreach.
Surpassed collection and revenue targets by 25–40%, generating $25k+ through persistent follow-up and structured account management. Built and maintained long-term relationships with 100+ clients, proactively resolving account issues before escalation was required. Maintained accurate pipeline and client records in CRM systems, ensuring data integrity and up-to-date account status at all times. Trained team members on collections processes and compliance standards, improving overall team performance.
Innovatrix
Peel HR
ApexChat
Resolved 1,000+ customer service cases with a 98% satisfaction rating. Exceeded all performance KPIs related to speed, empathy, and resolution. Reduced customer churn by 20% through proactive support and engagement. Built a reputation for reliable issue resolution and client trust.
Together Consultants
Managed donor accounts and financial records for fundraising campaigns totaling over 10 million PKR, ensuring accuracy and compliance. Improved operational efficiency by 30% by optimizing budget tracking and record-keeping systems across departments. Supported senior leadership with administrative workflows, internal communications, and coordination across teams.
Bachelors
Fluent
Native