Director, Revenue Operations

About the role

This role will oversee the team responsible for providing revenue leaders with critical visibility into customer lifecycle performance, from initial interest to successful onboarding. You will ensure the Revenue Operations function delivers actionable insights and regular business reviews to support predictable revenue growth.

Key facts

What you'll do

• Develop and implement a go-to-market model that spans the entire customer journey, from lead generation to activation.
• Collaborate with Sales and Post-Sales operations to manage the go-to-market planning cycle, including capacity modeling, territory design, quota setting, and coverage strategies for both US and international markets.
• Track forecast accuracy and pipeline predictability for executive review, working alongside Sales Ops leaders.
• Work with Marketing, Finance, and Post-Sales Ops to ensure smooth transitions of revenue-generating activities.
• Provide data-driven insights into sales representative productivity, conversion rates, and deal progression speed.
• Partner with Finance and Data teams to create executive reports that illuminate revenue drivers, product adoption, expansion opportunities, and potential churn risks.

Requirements

• A minimum of 8 years of experience in Sales Operations, Revenue Operations, Finance, or a similarly analytical field, with at least 3 years in a management capacity.
• Demonstrated leadership abilities and experience in managing and developing teams.
• Strong skills in communication, problem-solving, and organization.
• The ability to perform effectively in a dynamic environment and adapt to evolving business requirements.
• A track record of successful cross-functional collaboration to achieve revenue goals.

Nice to have

• Experience in the dental industry.

Skills & tools

• CRM platforms (e.g., Salesforce)
• Sales engagement tools
• Business intelligence and data visualization tools
• Financial modeling and forecasting techniques

Practical notes

Dandy offers comprehensive benefits packages for full-time employees, typically including healthcare, dental, mental health support, parental planning resources, retirement savings plans, and generous paid time off. Dandy is an equal-opportunity employer committed to diversity and inclusion. Accommodations are available for candidates with disabilities. By applying, you consent to the processing of your personal information for recruitment purposes.