Enterprise & Mid-Market Account Manager, EMEA

About the role

You will manage a portfolio of mid-market and enterprise organizations, focusing on retention, expansion, and long-term partnership development. This role requires a blend of commercial ownership and consultative relationship management to help growing companies improve their software testing strategies.

Key facts

What you'll do

• Build and maintain strong relationships with stakeholders in accounts ranging from 51 to 2,499 employees.
• Manage the full renewal lifecycle, starting conversations early and focusing on delivered value.
• Identify and execute expansion opportunities, including cross-selling and increasing product adoption.
• Collaborate with Technical Solutions Consultants to demonstrate the Cypress platform and solve customer challenges.
• Create and execute account plans that prioritize health, adoption, and growth.
• Translate technical product capabilities into clear business outcomes for your customers.
• Conduct regular check-ins throughout the year to share usage insights and product updates.

Requirements

• 4+ years of experience in a quota-carrying SaaS sales role.
• Proven history of managing renewals, account growth, and expansion.
• Ability to engage effectively with technical stakeholders and understand modern development workflows.
• Strong organizational skills to manage multiple accounts and competing priorities.
• Consultative approach to sales, prioritizing discovery and listening over pitching.

Nice to have

• Experience working with developer, QA, or engineering teams.
• Familiarity with CI/CD tools, application testing, or developer platforms.
• Background in Product-Led Growth (PLG) sales environments.

Skills & tools

• Cypress Platform
• SaaS renewal and expansion management
• Consultative sales methodology
• Technical account planning

Practical notes

• Compensation: Base salary range is $69,000 to $120,000.
• Total OTE: $115,000 to $200,000 (60% base / 40% variable).
• The company is an inclusive employer and encourages applications from all backgrounds.