Outbound Business Development Representative
Job description
Outbound Business Development Representative
About the role
Customer.io helps thousands of companies send billions of automated messages daily. We are looking for an Outbound Business Development Representative to join our Americas team. This role is key to proactively connecting with prospective clients and initiating our sales engagement process.
Key facts
What you'll do
Identify and research prospective client accounts to build a targeted outreach list.
Initiate contact with potential customers through calls, emails, and social media to gauge interest and needs.
Determine if prospects are a good fit for Customer.io and ready to speak with an Account Executive.
Arrange introductory meetings for qualified leads with our sales team.
Record all prospect interactions and update pipeline information in our CRM system.
Work with the marketing team to refine outreach strategies and improve lead generation.
Maintain communication with prospects who are interested but not yet ready to buy.
Report on outreach activities and progress towards goals to your manager.
Requirements
Strong communication abilities and a genuine interest in connecting with people.
Resilience in the face of rejection and self-motivation to meet targets.
Excellent organizational skills to manage multiple tasks with precision.
Experience using CRM software such as Salesforce or HubSpot.
A history of success in lead generation and outreach efforts.
Ability to work independently in a fast-paced, goal-oriented environment.
Nice to have
1-2 years of experience in a similar outbound sales position, preferably in SaaS or technology.
Previous outbound sales experience within a SaaS company.
Familiarity with sales methodologies and lead generation techniques.
Proficiency in French.
Skills & tools
CRM (Salesforce, HubSpot)
Practical notes
Willingness to travel for team events, approximately 1-2 times per quarter.
Compensation: $65,000 base salary plus $32,095 variable compensation, totaling $97,095 OTE USD.
Benefits include 100% coverage for medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
16 weeks paid parental leave, unlimited paid time off, remote work stipends, wellness stipends, and a professional development budget.
Interviews will be conducted via Zoom. Offers will be in writing on official Customer.io letterhead. Please be cautious of scams and contact jobs@customer.io with any questions.