IT Lead

About the role

Crux is seeking an IT Lead to manage all aspects of our technology infrastructure. This role will oversee vendor relationships, contract management, hardware and software provisioning, and the overall employee technology experience, including the implementation of security policies.

Key facts

What you'll do

• Manage the complete employee technology lifecycle, from onboarding to offboarding, including single sign-on provisioning.
• Expedite the process for SOC2 audit requests by providing necessary evidence and managing control areas.
• Regularly review all IT systems to identify cost-saving opportunities and optimize usage.
• Oversee vendor contract negotiations and manage SaaS spending.
• Administer and maintain employee devices and endpoint management tools.

Requirements

• Possess 4-7 years of experience in IT roles, preferably as the primary IT owner in a fast-paced startup environment.
• Demonstrate hands-on proficiency with core startup IT tools such as Google Workspace, a mobile device management (MDM) platform, an identity provider, SSO/SAML, and SaaS lifecycle management software.
• Have direct experience supporting SOC2 audits, including evidence collection and control management.
• Proven ability to negotiate SaaS agreements and reduce vendor expenses.
• Experience managing both Mac and Windows operating systems.
• A proactive approach to automation, seeking to eliminate manual IT processes.
• Regular, practical application of AI tools in daily IT tasks, with an expectation to explore and implement new AI solutions.
• Capacity to work independently, manage a high volume of requests, and dedicate time to strategic IT initiatives.

Nice to have

• Prior experience running IT operations at a rapidly growing startup.
• Experience in security management, including identifying potential risks.
• Background working within a regulated industry.

Skills & tools

Google Workspace, Slack, Microsoft 365, Claude, GitHub, Vanta, 1Password, HubSpot, Highspot, Sybill, Granola, Harvey AI, Ramp, Navan, Vercel, Notion, Omni, BigQuery, Lattice, Adobe, and other modern IT stack components.

Practical notes

Crux offers comprehensive benefits including 100% premium coverage for employee healthcare (Aetna, Kaiser), dental, and vision, with subsidies for dependents. Employees receive 20 days of paid time off annually and observe 10 company holidays. Parental leave is provided at 16 weeks for birthing parents and 12 weeks for non-birthing parents. A 401k plan is available without employer matching. The company hosts three all-hands offsites per year to foster culture.