Account Manager - Engaged

About the role

CoreWeave is seeking an Account Manager to join our Engaged team in Toronto. You will focus on managing client relationships and ensuring our AI-native cloud infrastructure meets the technical and operational needs of our users.

Key facts

What you'll do

• Serve as the primary point of contact for assigned accounts to ensure successful platform adoption.
• Coordinate with internal technical teams to address client requirements regarding GPU compute, storage, and networking.
• Monitor account health and usage patterns to provide proactive support and identify growth opportunities.
• Facilitate communication between clients and internal product teams to resolve infrastructure challenges.
• Assist in the onboarding process for new customers utilizing our AI-native cloud services.

Requirements

• Professional experience in account management or customer success within the cloud or infrastructure software industry.
• Ability to understand and communicate technical concepts related to GPU compute, Kubernetes, and AI infrastructure.
• Experience managing relationships with technical stakeholders and decision-makers.
• Strong organizational skills to manage multiple client accounts simultaneously.
• Proficiency in tracking account metrics and reporting on customer status.

Skills & tools

• Cloud infrastructure platforms
• GPU compute technologies
• Kubernetes
• Customer relationship management software

Practical notes

• Applicants must be authorized to work in Canada.