Food & Beverage Supervisor

About the role

You will oversee daily event operations and lead the service team to ensure high-quality delivery for our clients. This role focuses on maintaining service standards, managing culinary coordination, and fostering a positive environment for both staff and guests.

Key facts

What you'll do

• Manage the setup and service of culinary offerings according to Program Execution Orders.
• Direct the service team, including support staff, maintenance, security, and utility personnel.
• Act as the bridge between the culinary and service departments to ensure smooth operations.
• Track inventory levels and provide accurate counts to the culinary team.
• Enforce safety protocols, emergency procedures, and health and sanitation regulations.
• Train service specialists to uphold company standards.
• Perform opening and closing inspections to maintain cleanliness in front and back of house areas.
• Support service technicians by performing their duties when necessary.
• Maintain professional interactions with guests and associates.

Requirements

• Minimum 2 years of progressive experience in a conference center or related hospitality environment.
• Knowledge of food and beverage preparation, health department rules, and liquor regulations.
• Understanding of various service types and industry standards.
• Ability to stand, walk, or sit for long periods and perform physical tasks including bending, reaching, and twisting.
• Ability to lift, carry, push, pull, and place objects weighing up to 25 kg without help.
• Flexibility to work long hours as required.

Nice to have

• Prior experience in a supervisory role.

Skills & tools

• Team leadership and staff scheduling
• Health and safety compliance
• Inventory management
• Client service and communication

Practical notes

• Applicants must currently reside in the UK and possess the right to work without sponsorship.
• Benefits include private medical insurance, a bonus scheme, and an Employee Assistance Program.
• Additional perks include 25 days of annual leave plus bank holidays, company sick pay, and subsidized fitness memberships.
• Financial support options include interest-free rail season ticket loans, education loans, and a Cycle to Work scheme.
• Professional growth is supported through ongoing development programs and employee recognition initiatives.