Customer Service Representative (Lehi 6-month Contract)

About the role

We are hiring a dedicated professional to assist our members with their health benefit inquiries. This temporary position is based in our Lehi office and focuses on providing clear, accurate support to ensure a positive user experience.

Key facts

What you'll do

• Respond to member questions regarding health benefits and coverage
• Navigate internal systems to provide accurate information
• Maintain high standards of service quality during every interaction
• Document member communications according to company standards

Requirements

• Ability to work on-site in the Lehi office
• Commitment to the full 6-month contract duration
• Proficiency in professional communication

Skills & tools

• Customer support software
• Benefit administration systems
• Verbal and written communication

Practical notes

This is a temporary contract role. Applicants must be able to work from the Lehi location for the duration of the assignment.