Customer Service Representative (Plano 6-month Contract)
Collective HealthUSA1w ago
remotecurated-jd
Job description
Customer Service Representative (Plano 6-month Contract) at Collective Health.
About the role
Collective Health is seeking a bilingual Spanish speaker to join our support operations in Plano. This contract position focuses on delivering high-quality assistance to our members regarding their health benefits and claims.
Key facts
What you'll do
- Communicate with members in both English and Spanish to resolve inquiries
- Provide clear explanations regarding health plan benefits and coverage
- Assist members with the claims process and navigation of their health services
- Maintain accurate records of member interactions within our internal systems
Requirements
- Fluency in both English and Spanish
- Ability to commit to a 6-month contract duration
- Presence in the Plano, TX area for the duration of the assignment
Skills & tools
- Bilingual communication skills
- Customer support experience
- Health insurance or benefits administration knowledge