Deal Desk Manager, AMER

About the role

Cockroach Labs is seeking a Deal Desk Manager to oversee commercial operations for the AMER region. You will act as a primary partner to the sales organization, ensuring complex transactions move through the pipeline efficiently while maintaining financial and operational standards.

Key facts

What you'll do

• Manage the end-to-end deal lifecycle, including pricing approvals and contract structuring.
• Collaborate with Sales, Legal, Finance, and Product teams to resolve deal-related bottlenecks.
• Provide guidance on non-standard terms and commercial policies to support sales velocity.
• Maintain documentation and reporting for regional deal performance.
• Ensure all transactions align with company revenue recognition and discount policies.

Requirements

• Professional experience in a Deal Desk or Sales Operations capacity.
• Ability to work from the New York office three days per week.
• Proficiency in managing complex contract negotiations and approval workflows.
• Strong understanding of SaaS business models and pricing structures.

Skills & tools

• CRM platforms
• Contract management software
• Financial modeling and data analysis

Practical notes

Cockroach Labs maintains an office-first policy requiring staff to be on-site three days a week. Remote designations are generally reserved for specific Field Sales, Sales Engineering, and Enterprise Architecture roles. Residents of California, the UK, or the EEA are subject to the company employee privacy policy.