ServiceNow Development Engineer

About the role

You will join the team to build and maintain the HR Service Delivery platform for our large-scale enterprise environment. This role focuses on creating reliable automation and system configurations that improve how our staff interacts with HR services.

Key facts

What you'll do

• Develop and configure ServiceNow solutions to support HR operations.
• Collaborate with product owners and HR stakeholders to turn business needs into technical requirements.
• Manage system integrations and maintain platform performance.
• Support the full software development lifecycle, including testing, quality assurance, and release management.
• Troubleshoot technical issues within the production environment to ensure stability.

Requirements

• 4+ years of software development experience, including production application support.
• 2+ years of direct ServiceNow development experience.
• Proficiency in ServiceNow server-side and client-side scripting, data modeling, and workflows.
• Background in supporting or designing HR Service Delivery or case management systems.
• Experience with REST APIs and system integrations.
• Ability to apply security and compliance standards to development work.
• Experience working within structured development frameworks in cloud-based environments.
• Must be currently authorized to work in the United States without employer sponsorship.

Nice to have

• Experience with ServiceNow HRSD in large-scale enterprise settings.
• Familiarity with Now Assist or similar platform automation tools.
• Experience integrating ServiceNow with Workday.
• Strong analytical skills for assessing technical tradeoffs.

Skills & tools

• ServiceNow HRSD
• REST APIs
• Server-side and client-side scripting
• Software development lifecycle
• System integration
• Production support

Practical notes

• This position is eligible for bonus or incentive pay in addition to the base salary.
• Benefits include 401(k) with company match, employee stock purchase plan, health/dental/vision insurance, and tuition reimbursement.
• Paid time off includes vacation, volunteer time, a 28-day sabbatical every 5 years, and parental leave.