Sales engineer
Job description
Sales Engineer at ChargeAfter
About the role
We are looking for a skilled and technically proficient Sales Engineer to join our Solutions team at ChargeAfter. This position involves acting as the main technical resource for our sales team, showcasing the capabilities of our embedded financing platform to potential enterprise clients. You will connect business requirements with technical solutions, ensuring that clients comprehend how our offerings fit into their existing systems to deliver tangible benefits.
Key facts
What you'll do
- Act as a trusted technical advisor throughout the pre-sales process, establishing strong relationships with senior technical stakeholders at potential partner organizations.
- Conduct in-depth discovery sessions to analyze a prospect's technical landscape, including point-of-sale systems, core banking infrastructure, and payment frameworks.
- Identify and communicate specific ways in which ChargeAfter can address the unique challenges faced by prospects, such as improving customer experiences or increasing revenue.
- Create and present customized technical demonstrations that showcase ChargeAfter's value for particular enterprise scenarios.
- Manage the technical aspects of Proof of Concepts, from setting success criteria to developing custom integrations that demonstrate technical viability.
- Collaborate with Solution Architects and Product teams to design innovative and effective integration solutions that align with the prospect's needs.
- Lead the technical components of Requests for Proposals (RFPs) and Requests for Information (RFIs), ensuring all technical specifications and security requirements are met.
- Provide expert technical support to facilitate a smooth transition to contract, addressing any functional gaps identified by the prospect's technical team.
- Relay feedback from potential partners to the Product and Engineering teams to help shape the product roadmap.
Requirements
- Education: Bachelor's degree in Computer Science, Software Engineering, Industrial Engineering, or a related technical discipline.
- Experience: At least 2 years of experience in a Presale Engineer, Sales Engineer, or Solutions Engineer role within a B2B SaaS environment.
- Industry Knowledge: Demonstrated experience in the FinTech, Payments, or e-Commerce sectors, particularly with enterprise merchants or financial institutions.
- Technical Skills: Strong understanding of RESTful APIs, security protocols (such as OAuth and tokenization), and methodologies for integrating enterprise systems.
- Communication: Excellent ability to convey complex technical architectures and ROI-focused value propositions to both technical and executive audiences.
Nice to have
- Proficiency in scripting languages (e.g., JavaScript, Python) for debugging integration issues and developing technical proofs-of-concept.
- Familiarity with Buy Now, Pay Later (BNPL) models, merchant processing, or core banking systems (CBS).
- Ability to articulate the business impact and ROI of solutions beyond just technical details.
- Experience managing multiple high-stakes sales opportunities concurrently while working with various internal and external teams.
Practical notes
In compliance with New York City Local Law 32, the anticipated salary range for this position is between $140,000 and $190,000. Additional compensation may be available in the form of bonuses and/or stock options.
Candidates must have authorization to work in the U.S. Please be aware that we do not provide visa sponsorship for this role, either now or in the future.