Charanjeet Bains
Experienced Investment Banking Operations Team Lead with 5+ years in operations and 1+ year in Business Development. Hold Master's degree in Business Management. Excel in analytical skills, team management, and project management. Seeking to apply finance expertise to drive organizational success in dynamic investment banking environments.
Experience
Team Leader
JP Morgan
Mumbai
- Served as the face of JP Morgan in direct client interactions during SSI authenticator sessions, building trust & representing the firm professionally with authorized representatives for high-stakes payment verifications
- Managed global SSI authentication processes for Derivatives, Commodities, FX, Equities, and Securities asset classes. Processed cross-border instructions for international clients and Lines of Business (LOB's).
- Led a team of 3 in executing SSI authenticator processes for high-value payments & instructions from unsecured sources, ensuring compliance with JP Morgan's Procedure & Data Risk Management Policy
- Oversaw dual SSI authenticator & verification processes for payments exceeding MD/ED-defined thresholds (e.g., $10M+), including patching in secondary reviewers & post-authentication recording replays, reducing fraud exposure
- Handled SSI authentication exceptions including single-contact accounts and unavailable authorized persons. Secured MD/ED approvals and maintained evidence documentation per firmwide policies. Ensured team process accountability during peak volumes.
Consultant
JP Morgan (Randstad)
Mumbai
- Managed Private Banking clients to deliver their monthly & annually performance reports to their auditors
- Initiated requests coming from auditors & processed it to ensure timely delivery to key stakeholders
- Collaborated with internal teams to troubleshoot & resolve reporting issues, enhancing client satisfaction
- Conducted regular control reviews, ensuring adherence to audit, risk, & regulatory standards
- Managed operational processes independently, ensuring accuracy & adherence to deadlines
- Proactively monitored & addressed client queries, prioritizing based on urgency & escalations
Senior Associate
BNP Paribas (Russell Tobin)
Mumbai
- Ensured transactions are correctly recorded in appropriate systems facilitating successful settlement
- Prepared reports such as SOD, EOD, Breaks etc. for all across markets
- Investigated & resolved failing & unmatched trades by liaising with internal & external teams
- Maintained good client service to our External clients
- Liaised with counterparty for failing, unmatched & pre-matching trades
Financial Analyst
Eclerx Services Pvt Ltd
Navi Mumbai
- Categorized & filed Commodity trades for Client
- Acted as a last control point in the operations service line for Risk/Break identification
- Dealt in various types of Metal, Power & Natural Gas Trades
- Filed confirmations coming from Broker & Counterparty for client in their system
- Processed high-value ISDA Contracts & maintained captured deals & contracts in Excel
- Reconciled & prepared reports & dashboards using MS Excel
- Trained & mentored new recruits
Financial Officer
State Street Syntel Services Pvt Ltd
Navi Mumbai
- Managed Reference Data for Clients through the process of storing & maintaining static financial data of securities & updating it as per client request
- Set up securities & updated existing securities (Fixed Income, Derivatives, Equities & Money Market) information according to data provided by clients or as per Bloomberg & other vendor backups
- Ensured International identifiers such as CUSIP, ISIN, SEDOL, BBG ID & client ID are up to date in our system
- Being a first source of contact to Client regarding any query or issues & liaised with internal teams
Business Development Executive
Service Point
Mumbai
- Managed Corporate & Retail client portfolio
- Generated Sales & Revenue for company
- Provided timely maintenance services to clients
- Helped clients to choose products as per their needs
Education
University of Mumbai
Masters in Business Management (MBM)
Mulund College of Commerce
Bachelors in Financial Markets (BFM)
Skills
Key Achievements
Reduced Fraud Exposure
Improved client trust by spearheading SSI authentication for payments over $10M, reducing fraud by 25%.
Trade Discrepancy Resolution
Resolved 95% of trade discrepancies, improving transaction accuracy and client trust at BNP Paribas.
Enhancing Operational Compliance
Led team to manage 500+ SSI processes monthly, maintaining 98% compliance with risk management policies.
Enhancing Client Satisfaction
Assured delivery of performance reports for 50+ private banking clients, achieving 100% on-time compliance.
Certifications
Stock Market Operations Certification
Completed a Stock Market Operations Certification program.
Data Visualization & Storytelling Certification
Completed a Data Visualization & Storytelling Certification program.
RPA & Intelligent Automation Certification
Completed a RPA & Intelligent Automation Certification program.