Regional Associate Director of Operations

About the role

You will oversee the operational success of several Inspection Centers, guiding General Managers and their teams to meet production goals. This role involves ensuring strong staffing, high employee retention, and a culture that aligns with company values. You will drive continuous improvement and problem-solving across multiple sites.

Key facts

What you'll do

• Provide leadership that sets a clear purpose and positive tone within the Inspection Centers.
• Develop high-performing teams and ensure future demand can be met.
• Maintain a presence on the shop floor to understand daily operations and connect with staff.
• Collaborate with teams to identify and resolve production issues.
• Manage production planning, capacity, and ensure adherence to operating standards.
• Monitor compliance with health, safety, and loss prevention guidelines.
• Partner with People Operations to build talent pipelines and manage employee turnover.
• Mentor Inspection Center General Managers and foster effective teamwork.
• Lead and participate in continuous improvement initiatives, providing training and accountability.

Requirements

• Must be at least 18 years old.
• Must be able to read, write, speak, and understand English.
• Possess a valid driver's license with a clean record (no DUIs, no more than two moving violations in the last 3 years).
• At least 10 years of management experience in automotive or lean manufacturing, leading over 100 associates.
• Currently a General Manager at a Carvana Inspection Center or has successfully led multiple manufacturing or reconditioning centers.
• Demonstrated knowledge and application of lean manufacturing principles in complex environments.
• Proven track record of developing both associates and managers.
• Ability to manage project deliverables and metrics against aggressive targets.
• Strong analytical and decision-making skills.
• Proficient computer skills.
• Ability to stand for extended periods, with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in various environmental conditions (cold, hot, noisy, wet, fumes).
• Capable of using safety equipment including face shields, goggles, non-slip shoes, gloves, and masks.
• Available to work overtime, weekends, and variable schedules as needed.
• Able to lift up to 60 pounds independently, primarily from knee to shoulder heights.
• Ability to walk up to three miles daily.

Practical notes

This position is not eligible for visa sponsorship. Hiring is contingent upon passing a background check.