Future Openings - Senior Loan Advisor

About the role

Caribou is seeking experienced individuals to assist customers with refinancing their auto loans. This position involves guiding clients through the loan process and offering supplementary financial products.

Key facts

What you'll do

• Advise customers on auto loan refinancing options and related protection services.
• Explain loan terms and aftermarket product details clearly to clients.
• Meet targets for product sales attachments.
• Manage a portfolio of potential clients and achieve conversion goals.
• Conduct all business ethically and in compliance with regulations.
• Process loan applications accurately for funding.
• Assess customer needs, address concerns, and manage expectations.

Requirements

• A minimum of 2 years of experience in auto loan refinancing, with a proven track record as a loan officer.
• Experience managing a high volume of client interactions and a substantial pipeline.
• Strong customer service abilities and skill in building rapport quickly.
• Excellent verbal communication and active listening capabilities.
• Ability to process information rapidly and apply it during customer conversations.
• Aptitude for learning new software and technology platforms.
• Effective time management skills.

Nice to have

• Fluency in both Spanish and English.

Skills & tools

• Not specified

Practical notes

• Compensation: Base salary of $50,000, with a monthly commission structure. Average first-year earnings are projected at $90,000, with uncapped commission potential.
• Training: 16 weeks of paid training and onboarding. Eligibility for sales commission begins in the first full month of employment.
• Benefits: Equity options, 401(k), flexible paid time off, 100% paid parental leave, subsidized medical, dental, and vision insurance, company-paid mental health, disability, and life insurance. Optional benefits include HSAs (with company contributions), FSAs, supplemental insurance, legal services, and pet insurance.
• Professional Development: Up to $1,000 annually for eligible expenses.
• Application: Interested candidates should submit their information. A background check is required.