Account Manager II

About the role

Careem is expanding its grocery division and seeks a dedicated professional to manage commercial partnerships across the UAE. You will oversee high-profile supermarket accounts, focusing on operational growth and strategic performance.

Key facts

What you'll do

• Serve as the primary point of contact for major grocery and supermarket brands.
• Expand business volume by onboarding new high-value partners and optimizing existing accounts.
• Monitor metrics including GTV, order frequency, basket size, and SKU availability to guide decision-making.
• Conduct regular business reviews with partners to assess commercial health and set future performance targets.
• Collaborate with internal departments such as Marketing, Finance, Supply Chain, and Customer Care to meet growth objectives.
• Manage monetization efforts by promoting advertising and in-app campaigns to increase partner order volume.

Requirements

• Prior experience in commercial roles or enterprise account management, specifically within e-commerce, FMCG, retail, or grocery sectors.
• Proficiency in Microsoft Excel and project management software.
• Strong interpersonal skills with the ability to maintain relationships with high-profile retail partners.
• High adaptability and the ability to solve complex commercial problems, including understanding margin structures and promotional mechanics.
• A self-starting mindset with the ability to manage personal priorities and ownership of tasks.

Nice to have

• Previous experience working in a high-growth startup environment.

Skills & tools

• Account Management
• Data Analysis
• Microsoft Excel
• Strategic Planning
• Relationship Management
• Commercial Strategy

Practical notes

• Benefits include healthcare coverage and fitness reimbursements for gym or training activities.
• The role includes unlimited vacation days.
• Employees are eligible to work remotely from any country for 30 days per year.
• This position requires 5 days of in-office work per week.