Results-driven and highly adaptable business professional with a strong academic foundation in management, accounting, finance, and strategic marketing. Demonstrated experience across customer relations, retail operations, administrative support, and event coordination, with a proven ability to thrive in fast-paced and client-focused environments. Recognized for exceptional communication, organizational, and problem-solving abilities, coupled with a strong work ethic and attention to detail. Adept at building professional relationships, managing multiple priorities, and delivering high-quality results with efficiency and professionalism. Committed to continuous growth, operational excellence, and contributing meaningful value to forward-thinking organizations while expanding leadership and business expertise.
Timo’s Shoe Clinic
Trinidad and Tobago
Supported day-to-day business operations by delivering exceptional customer service, handling client inquiries, and assisting with minor shoe repairs and product maintenance. Managed inventory control processes, monitored stock levels, and assisted with product organization to ensure operational efficiency and product availability. Maintained a clean, organized, and professional retail environment to enhance customer experience and uphold company standards.
Charran’s Bookstore
Trinidad and Tobago
Delivered high-quality customer service by assisting customers with product inquiries, purchases, recommendations, and issue resolution in a professional and timely manner. Processed sales transactions accurately using point-of-sale systems while handling cash, card payments, and daily balancing procedures. Maintained strong product knowledge of books, stationery, office supplies, and school materials to provide informed support and recommendations to customers. Assisted with inventory management, stock replenishment, merchandising, and organizing displays to maintain an appealing and efficient retail environment. Responded to customer concerns and escalated complex issues when necessary to ensure customer satisfaction and retention. Supported daily store operations by maintaining cleanliness, organizing shelves, and ensuring compliance with company service standards and procedures. Built positive customer relationships through effective communication, professionalism, and a customer-focused approach.
Fun for All Events
Trinidad and Tobago
Assisted in the planning, coordination, and successful execution of community outreach initiatives and school-based events, ensuring smooth operational flow and positive participant experiences. Supported event logistics, including venue setup, attendee registration, guest relations, and on-site coordination to maintain organized and engaging events.
Bachelor of Business Administration
CSEC Subjects
University of the Southern Caribbean
Awarded Honor Roll distinction in recognition of academic excellence, strong work ethic, and consistent high academic performance.
Passionate about basketball with active experience in both competitive play and athletic leadership. Member of an All-Star basketball team, demonstrating teamwork, discipline, and high-performance collaboration. Experienced in basketball coaching and player mentorship, assisting in skill development, team coordination, and fostering sportsmanship among athletes. Strong interest in leadership development, community engagement, fitness, and team-oriented activities.