Brionn Sealey

Supported day-to-day business operations by delivering exceptional customer service, handling client inquiries, and assisting with minor shoe repairs and product maintenance. Managed inventory control processes, monitored stock levels, and assisted with product organization to ensure operational efficiency and product availability. Maintained a clean, organized, and professional retail environment to enhance customer experience and uphold company standards.

Delivered high-quality customer service by assisting customers with product inquiries, purchases, recommendations, and issue resolution in a professional and timely manner. Processed sales transactions accurately using point-of-sale systems while handling cash, card payments, and daily balancing procedures. Maintained strong product knowledge of books, stationery, office supplies, and school materials to provide informed support and recommendations to customers. Assisted with inventory management, stock replenishment, merchandising, and organizing displays to maintain an appealing and efficient retail environment. Responded to customer concerns and escalated complex issues when necessary to ensure customer satisfaction and retention. Supported daily store operations by maintaining cleanliness, organizing shelves, and ensuring compliance with company service standards and procedures. Built positive customer relationships through effective communication, professionalism, and a customer-focused approach.

Assisted in the planning, coordination, and successful execution of community outreach initiatives and school-based events, ensuring smooth operational flow and positive participant experiences. Supported event logistics, including venue setup, attendee registration, guest relations, and on-site coordination to maintain organized and engaging events.