Executive Assistant, Technology Services

About the role

We are looking for a highly organized professional to join our Technology Services team. You will initially support the CTO and the VP of Technology Services/Chief of Staff before transitioning to provide primary support to the SVP of Engineering and the Chief Product Officer. This permanent position requires a proactive individual capable of navigating a fast-paced environment and building structure within an evolving scope.

Key facts

What you'll do

• Manage complex executive calendars by resolving scheduling conflicts and prioritizing high-impact tasks.
• Coordinate comprehensive domestic and international travel, including logistics, itineraries, and contingency planning.
• Process expense reports with accuracy and timeliness.
• Organize and facilitate department events such as leadership offsites, All Hands meetings, and team gatherings.
• Act as a liaison across organizational boundaries to drive cross-functional logistics.
• Handle confidential information with high levels of maturity and discretion.
• Assist with operational and project-based coordination for the technology leadership team.

Requirements

• 5+ years of experience in an executive support role within a fast-paced setting.
• Advanced proficiency in written and verbal English, with the ability to communicate on behalf of leadership.
• Demonstrated history of independently managing travel, expenses, and complex calendars.
• Ability to anticipate needs and resolve issues proactively.
• High degree of professionalism and discretion regarding sensitive data.
• Capacity to build effective working relationships with executives of varying styles.
• Flexibility to adapt to changing organizational priorities.

Nice to have

• Previous experience within a product, engineering, or technology organization.
• Background in project or operational coordination beyond standard administrative duties.
• Familiarity with AI-based productivity tools.

Skills & tools

• Google Workspace
• Slack
• Expense and travel management software

Practical notes

• Braze offers competitive compensation, which may include equity, alongside comprehensive medical, dental, and vision benefits.
• Additional perks include flexible paid time off, retirement plans, family services, and a yearly learning stipend.
• The company utilizes AI-assisted tools during the recruitment process for screening and administrative support. Candidates have the right to request information or opt out of AI-assisted review by contacting talentdata.privacy@braze.com.