Office Coordinator

About the role

Join braintrust as an Office Coordinator to cultivate a welcoming and efficient environment in our San Francisco office. This role is central to the daily operations, ensuring a positive experience for everyone who enters our space. You will be the primary point of contact for guests and staff, maintaining an organized and comfortable workplace.

Key facts

What you'll do

• Manage the daily opening and closing procedures for the SF office, ensuring it is prepared and inviting.
• Greet and assist all visitors, including candidates, vendors, and employees, creating a positive first impression.
• Handle incoming mail, deliveries, and packages, along with general office inquiries.
• Conduct regular inspections of the office space to identify and address potential issues proactively.
• Maintain cleanliness and organization in all common areas, including kitchens, conference rooms, and storage.
• Coordinate with various external partners such as cleaning services, building management, and food vendors.
• Resolve common office equipment problems, including AV systems, printers, and coffee machines.
• Assist in organizing and executing team events, happy hours, and other internal celebrations.
• Support new employee onboarding with desk setup, access, and supply coordination alongside other departments.
• Contribute to office relocation, expansion, and improvement projects as they arise.

Requirements

• Prior experience in office coordination, hospitality, reception, event planning, or customer service, with a focus on guest satisfaction.
• A warm, professional, and approachable demeanor, skilled at making people feel comfortable.
• A self-starter who identifies needs and sees tasks through to completion.
• Highly organized, with established methods for managing recurring duties, vendor communications, and inventory.
• Clear and proactive communication skills, ensuring stakeholders are always informed.
• Ability to respond promptly and effectively to communications via Slack.
• Sound judgment to prioritize tasks, escalate issues appropriately, and remain composed under pressure.
• Familiarity with common office technology and software.
• Inquisitive and practical, capable of asking relevant questions while also finding straightforward solutions.
• A humble and energetic team player who enjoys contributing to the group dynamic.

Skills & tools

• Slack
• Notion
• Google Workplace
• Zoom
• Calendars
• Spreadsheets
• AV equipment
• Printers

Practical notes

• Benefits include medical, dental, and vision insurance, daily lunch, snacks, and beverages, flexible time off, and a stipend for WiFi and cellphone.