Administrative Assistant

About the role

Assist World is hiring an organized professional to provide operational support for a growing psychotherapy practice based in California. You will handle daily documentation, data management, and client communication within a supportive and inclusive team environment.

Key facts

What you'll do

• Manage and update records in Google Sheets and Excel
• Migrate and categorize data across internal platforms
• Monitor business performance metrics and administrative logs
• Maintain and revise internal documentation and digital forms
• Execute daily administrative duties using Gmail and cloud software
• Provide backup coverage for the primary administrative staff
• Respond to client inquiries via telephone and conduct 15-minute introductory calls with new leads as needed

Requirements

• Prior experience in an administrative role
• Proficiency in Google Sheets and Microsoft Excel
• Strong organizational habits and high attention to detail
• Professional verbal and written English communication skills
• Ability to manage sensitive and confidential information
• Comfort with phone-based client interactions

Nice to have

• Previous work experience within healthcare settings or HIPAA-compliant environments

Skills & tools

• Google Sheets
• Microsoft Excel
• Gmail
• Cloud-based software systems

Practical notes

This position requires a candidate who is comfortable working in a remote, text-heavy communication environment. The role emphasizes compassionate and clear interaction with both team members and clients.