I bring a unique perspective to analytics leadership by combining hands-on supply chain expertise with advanced analytical insights, shaped by professional experience across India, the UAE, and Kuwait. I’ve built and led high-impact analytics teams from the ground up, delivering insights that shape strategic decisions at the highest levels. My work spans nationwide delivery models, network optimisation, and customer segmentation—always rooted in business alignment.
With deep understanding of numerous analytical and statistical tools, I focus on building scalable, insight-driven systems that unlock measurable value.
Allcargo Gati Limited
Mumbai
I built the analytics function from the ground up and now lead a team of experienced analysts supporting Sales and Operations nationwide. I work closely with the CEO, COO, CFO, and other national leaders to embed data into key strategic decisions. From team structure to delivery processes, I’ve focused on building a strong, insight-driven culture aligned with business goals.
First hire to lead the newly created analytics division; set up team structure, tools, and key delivery processes
Support national leadership across Sales and Operations with data-backed insights for all major projects and strategy discussions
Designed and rolled out a nationwide Delivery Model, saving ₹0.05/kg – approx. ₹50 lakh/month in cost reduction
Created the Operations Scorecard, now used as the primary KRA tool across India, driving improvements in key operational KPIs
Mapped pincodes to nearest Operating Units using geofencing and Google Maps API to improve serviceability & reduce costs
Reduced delivery promise times by 20% using performance data, with minimal impact on actual on-time delivery
Identified revenue opportunities leading to 2-4% top-line improvement without increasing bottom-line
Introduced TIBCO Spotfire across the org for analytics delivery, enabling wider access to insights
Driving adoption of analytics across teams through structured dashboards, governance tools, and consistent engagement
Leading a Network Optimisation initiative to revamp mid-mile routes, aiming for 5-10% cost savings and cutting delays to <10%
Informally mentor interested colleagues in advanced Excel and SQL across the organisation
Tata Unistore Limited
Mumbai
I led the analytics team, mentoring three analysts and working closely with the CEO, CBO, and COO to strengthen data capabilities. I was the go-to person for external data needs, and delivered ML and NLP solutions while streamlining internal processes for faster, more effective decision-making.
Headed the analytics team, supporting cross-functional stakeholders with data-driven decision-making
Led ML projects on age classification, customer segmentation, and NLP analysis of call data to extract actionable insights
Developed logic for TAT Automation, helping optimise customer promise while maintaining operational adherence
Designed and implemented reporting automation across teams, ensuring accuracy, standardisation, and faster turnaround
Improved retargeting algorithms, expanding eligible customer base without reducing CTR
Optimised basic data structure and the ticketing system, reducing analytics requests by 20% and TAT by 25%
Conducted 5+ company-wide Data Literacy sessions with an average of 4.7 satisfaction rating
Awarded the Fast & Frugal Tech Champion for Q1, FY2024 for building the Analytics & Insights team
Led efforts to improve data accuracy, consistency, and completeness, to effectively support business objectives
Tata Unistore Limited
Mumbai
In the Electronics Category, I managed all supply chain processes and projects. I developed extensive process guides for self-service by sellers and category teams, and automated complex reports for the category team.
~200% increase in less than 3 days delivery promises on YoY (FY22); ~20% increase in promises below 7 days
4% increase in adherence to these aggressively improved promises (FY22 vs FY21)
B2B order contribution increased to >15% with <5% cancellations through GST invoicing project
~10% man-hour reduction in the PO creation process in SAP through process re-engineering
Improved revenue by ~25lacs INR /year through decreasing seller rejections by 20%
Noon
Dubai
I on-boarded and trained new vendors, devised SOPs, forecasted supply, provided MIS support using SQL and R, and supervised operations of 4 3PL warehouses. I also helped design and set-up a grocery warehouse in Dubai.
Supporting operations team with dashboards and data models through SQL (BigQuery) and R
Negotiated pricing and SLA models for 3PL ops, resulting in a 10% reduction in operation cost
Devised the SOPs for all Outbound and Packaging processes, standardised packaging materials
Part of the team which set up the e-com grocery warehouse from ground up (floor planning to process design)
Defined and implemented an expiry handling and return to vendor process to reduce wastage by 90%
Landmark Group
Kuwait City
I led the MIS team for Kuwait Centrepoint and Max warehouses, catering to 40+ stores in the Kuwait territory. I also worked as an internal consultant for supply chain initiatives and provided support on process optimisation.
Improved Labour Management System via compartmentalisation and automatic validation for error-free operations
Working with IT department and TCS consultants for improving WMS system and maintaining infrastructure
Developed and deployed R and Power Query tools to automate report generation and streamline reporting processes
Implemented GDMS system in Babyshop Nursery catering to 250+ daily deliveries with 100% accuracy
Prepared cost benefit & ROI analyses for all operational process changes in the distribution centre
Achieved 90% daily replenishment across 40+ stores through route & capacity optimisation
Landmark Group
Kuwait City
Leading the logistics function (team of 28) for Kuwait Centrepoint and Max e-com operations
Managed day-to-day warehousing operations for 2 brands (5 stores, 10 staffs)
General Mills Inc.
Mumbai
Performed affinity analysis on POS data for 105 SKUs in ~5k stores, using binary aggregation & built a scalable model in R.
Devised a novel approach to Market Basket Analysis from sales and inventory data using stock-out information
Up-to 10% potential sales increase from SKUs identified as substitutes through Cross-selling and Up-selling
Published & presented a research paper on this project at SPJIMR – POMS India Chapter Conference 2016
Reliance Industries Limited
Vadodara
As an Engineer Trainee, I supported process optimisation, conducted risk assessments for maintenance, and managed SAP-based work permits.
Led a project to identify and eliminate defects in rubber bales, improving product consistency
Recognised by the Process HOD for resolving leakage issues in the ammonia plant, enhancing reliability
Indian Oil Corporation Ltd
Guwahati
As a trainee, reviewed the downstream crude oil refining throughout various plants and suggested improvements.
PGDIM (MBA equivalent)
8.18 / 10
BE
7.86 / 10
via Udemy
Certified by KPMG
Multi-time champion in school; active member of college and post-grad quizzing societies
Represented departmental teams in both academic institutions and corporate tournaments
Avid reader of mythology, fantasy, sci-fi, history, and popular science; led the book society at Tata Unistore
Enjoy MOBA, RPG, turn-based strategy, and Soulslike titles; also interested in board games
Passionate about global films and series, with a deep appreciation for cinematic craft