Deployed Engineer

About the role

This position involves supporting customers with the delivery and integration of Apex's software-driven products, including virtual flatsats and test equipment. You will be the main technical software contact for clients, offering daily assistance across Apex systems and customer integration setups. This is a hands-on, client-facing engineering role, requiring comfort in high-stakes technical environments.

Key facts

What you'll do

• Provide direct technical software support to customers for Apex products.
• Assist with flight software and ground software compatibility.
• Help customers implement Apex-provided tools.
• Answer technical questions and coordinate with internal engineering teams to resolve software and system issues.
• Travel to customer sites for on-site support and problem-solving.
• Define and establish processes, documentation, and escalation paths for customer deployments.

Requirements

• Bachelor's degree in computer science, software engineering, electrical engineering, aerospace engineering, or a related technical field.
• Strong background in software engineering, with experience in building, debugging, integrating, or supporting software-enabled technical products.
• Experience troubleshooting complex technical systems in various environments (lab, integration, production, field, or customer).
• Ability to ensure software compatibility across different software types and customer integration environments.
• Experience with Linux, Python, C/C++, networking, test automation, or APIs.
• Capability to read, interpret, and support the implementation of technical documentation like Interface Control Documents and test procedures.
• Excellent customer-facing communication skills, able to explain technical issues to both engineers and non-engineers.
• Comfortable working in undefined, fast-paced environments.
• Willingness and ability to travel to customer sites as needed.

Nice to have

• Experience with aerospace, spacecraft, satellites, avionics, ground systems, or mission operations.
• Experience supporting customer use of virtual flatsats, bus emulators, or similar lab-based engineering systems.
• Experience with hardware/software integration, system testing, or field deployment of technical products.
• Previous experience in a field applications engineering, solutions engineering, deployed engineering, systems engineering, or customer-facing technical role.
• Familiarity with spacecraft bus architectures, flight software, ground software, telemetry, command and control systems, or electrical ground support equipment.
• Experience resolving customer technical questions by coordinating with internal software, systems, avionics, or product engineering teams.
• Experience tracking changes and updates for software-related customer documentation.
• Interest in helping establish and expand a new technical function within the company.

Skills & tools

• Linux
• Python
• C/C++
• Networking
• Test automation
• APIs

Practical notes

• Benefits include 100% company-paid medical, dental, and vision for employees and dependents, $100k life insurance, 15+ days vacation, 10 paid holidays, 401(k) with matching (100% on first 3%, 50% on next 2%), 8 weeks paid parental leave, and childcare reimbursement up to $350/day for work travel.
• Daily catered lunch and unlimited snacks are provided.
• The company offers equity to all full-time employees.