Anuketh Deepala
Certified Scrum Master with 15 years of IT experience, including 7+ years leading Agile and SAFe transformations across enterprise, regulated banking, and telecommunications environments. Proven expertise in Scrum, Kanban and SAFe frameworks, Program Increment (PI) Planning at the Agile Release Train (ART) level, sprint planning and execution, backlog refinement, and stakeholder alignment.
Skilled in driving data-driven Agile governance using velocity, cycle time and lead time metrics to improve sprint predictability, reduce delivery churn and accelerate release throughput. Strong background in servant leadership, Agile coaching, risk management (RAID/ROAM) and cross-functional team facilitation for software development, data science and analytics initiatives.
Experience
Scrum Master
Infovision Labs (Client: Verizon)
Hyderabad, India
Led SAFe PI Planning for 3 Agile teams (~23 members) and program-level ceremonies, ensuring alignment, dependency management, and predictable delivery.
Coached Scrum Masters, Product Owners and cross-functional teams, improving sprint predictability by 30% and overall team maturity.
Drove DevOps and automation initiatives (15+ annually) to accelerate release throughput and enhance release planning and deployment efficiency.
Implemented Agile governance using Jira dashboards and metrics (velocity, cycle time), reducing delivery churn by 35%.
Facilitated Agile ceremonies and ensured effective sprint execution, improving backlog quality, estimation accuracy and planning effectiveness.
Resolved cross-team impediments and managed dependencies, optimizing flow efficiency and minimizing delivery bottlenecks.
Led risk and financial governance, including ROAM sessions, RAID tracking and budget forecasting to maximize ROI and delivery predictability.
Scrum Master
Wells Fargo International Solutions Pvt Ltd
Hyderabad, India
Resolved impediments and mitigated risks, ensuring stable sprint velocity and timely delivery.
Promoted servant leadership and a continuous improvement culture across Agile teams.
Conducted Agile training on estimation, Definition of Ready/Definition of Done (DoR/DoD) and the Scrum framework, enhancing planning accuracy.
Monitored Agile KPIs (velocity, cycle time) to drive delivery excellence and organizational Agile transformation.
Project Coordinator
Wells Fargo International Solutions Pvt Ltd
Hyderabad, India
Coordinated project planning and execution with cross-functional teams, prepared Monthly Business Review (MBR) reports, tracked KPIs, documented requirements, and monitored risk mitigation.
Quality Analyst – Servicing (CFPB Payment History)
Wells Fargo International Solutions Pvt Ltd
Hyderabad, India
Reconciled CFPB payment histories by validating financial data across NDC, Aacer, LTHT, and MSP systems to ensure accurate billing prior to final statement issuance.
Financial Advisor – Retail Fulfilment (Title Commitment)
Wells Fargo International Solutions Pvt Ltd
Hyderabad, India
Reviewed title policies for compliance, conducted monthly PKT simulations and supported Line of Business (LOB) analysis to improve processing performance.
Associate Financial Advisor – Retail Fulfilment (Associate Documents to Stipulations)
Wells Fargo International Solutions Pvt Ltd
Hyderabad, India
Reviewed loan documents for compliance and coordinated with underwriters on discrepancies, creating checklists to improve accuracy and team performance.
Education
Osmania University
Master of Business Administration (MBA)
Finance and HR
Skills
KEY ACHIEVEMENTS
Increased sprint predictability by 30% through targeted Agile coaching, backlog refinement and improved estimation techniques.
Reduced delivery churn by 35% by implementing data-driven Agile governance using key metrics including velocity, cycle time and lead time.
Drove 15+ automation initiatives annually, improving release throughput, deployment frequency and overall team productivity.
Advanced Agile maturity across multiple cross-functional teams through robust governance practices, enhancing delivery efficiency and stakeholder collaboration.
Facilitated Agile delivery for analytics, data science and software development projects.
Accelerated defect resolution by facilitating cross-team collaboration and removing delivery impediments.
Strengthened Enterprise Agile Delivery by enabling effective sprint planning, dependency management, and stakeholder alignment.
PROJECT HIGHLIGHTS (VERIZON)
VIKI Chat Bot Application
Utilizing Conversational and Generative AI to expand the Agent Assist experience, enabling agents to access information intelligently for more effective customer conversations. Tech Stack: Java, Spring Boot, Redis.
FIOS Chat & Voice
An escalation support platform enabling seamless transfer of unresolved chatbot interactions to live agents for real-time assistance and advanced issue resolution. Tech Stack: Python, Java, PostgreSQL.
Platform Team
Built data pipelines and enabled scalable agent-assist solutions. Tech Stack: Python, Java, Cassandra.
DOMAIN EXPERTISE
BFSI – Retail, Wholesale and Investment Banking
Telecommunications – Mobile Network Services, Broadband and Fiber Internet
CERTIFICATIONS
Certified Scrum Master (CSM)
Scrum Alliance
Gen AI SAFe 6 Scrum Master (SSM)
Scaled Agile
LANGUAGES
English
Fluent
Telugu
Native
Hindi
Fluent