Anuj Kumar Vaish
Transformational business leader with 15+ years of cross-functional expertise in BFSI, credit underwriting, and enterprise technology — now amplified by a hands-on entrepreneurial chapter building AI-first automation solutions. Founded a venture purpose-built to solve real-world business inefficiencies through Agentic AI, LLMs, and intelligent process automation — delivering end-to-end automation across hiring, customer service, sales operations, and CRM workflows. Combines rare depth in business domain knowledge, technology implementation, and P&L thinking to drive operational excellence, scalable growth, and measurable business outcomes. Seeking a C-suite or senior leadership role where strategic vision, digital transformation capability, and execution ownership can accelerate organizational performance to its next inflection point. A visionary digital transformation leader with 15+ years of hands-on experience architecting and delivering AI-driven, automation-first solutions across enterprise and BFSI environments. Pioneered large-scale implementations of Business Rule Engines, Intelligent Document Processing, and RPA ecosystems — consistently translating technology investments into quantifiable business outcomes. As founder of an AI-first venture, led the design and deployment of Agentic AI agents and custom LLM integrations to automate complex, human-driven business processes — spanning enterprise hiring, customer service operations, sales automation, and CRM workflow optimisation. Known for bridging the gap between technology strategy and business reality — with deep fluency across AI/ML, GenAI, Python, and intelligent automation, combined with strong stakeholder management, vendor governance, and CXO communication. Brings an entrepreneur's speed and a corporate leader's rigour to digital transformation mandates. Consistently delivers programmes that are not just technically sound, but commercially impactful and organisationally scalable — making complex technology accessible, adoptable, and outcome-driven at every level of the enterprise.
Experience
Consultant & Delivery Partner
Dexter Tech Labs
Built and led an independent venture focused on solving high-complexity business problems through intelligent automation and AI-first architecture — operating simultaneously as founder, solution architect, delivery leader, and strategic advisor. Business Building & Commercial Leadership
- Conceptualised and brought to market an AI-powered automation portfolio targeting enterprise inefficiencies — spanning Agentic AI hiring pipelines, autonomous customer service operations, AI-driven sales calling agents, and LLM-integrated CRM workflows — generating measurable productivity and cost outcomes for clients
- Structured end-to-end commercial engagements including pricing models, SoW design, and contract frameworks; led GTM strategy in collaboration with founders, CTOs, and channel partners to drive market entry and revenue pipeline Technology & Delivery Ownership
- Architected and delivered automation solutions across lending platforms integrating GenAI, RPA, IDP, and credit scoring models — owning full delivery lifecycle from requirement design to post-go-live optimisation
- Led solution architecture for a fully integrated Learning Management System and factory operations automation platform — enabling data-driven decision-making, reduced waste, and scalable training operations Strategic Advisory & Stakeholder Engagement
- Served as trusted advisor to founders and CXOs on digital transformation roadmaps, technology vendor selection, and automation ROI — bridging the gap between business strategy and technology execution
- Authored detailed RFP/RFI responses and product presentations; represented the venture in high-stakes solutioning conversations with enterprise clients and institutional partners.
Senior Chief Manager (Head of CoE succeeded by Head of Application)
India Mortgage Guarantee Corporation Pvt Ltd.
Led cross-functional teams (20+ tech, 50+ ops) to implement BRE, IDP, and credit automation systems across 6+ lender platforms. Defined SDLC roadmaps, managed UAT cycles, change requests, and ensured agile/hybrid delivery for underwriting workflows. Anchored key KPIs, SLAs, and delivery metrics; reported directly to CXOs on automation progress and business impact. Played key role in vendor negotiations, SoW/contract structuring, and post-go-live support models. Accomplishments:
- Applause Quarterly Award for ending Q1 for June-22 for successful Launch of BRE (Business Rule Engine).
- Star Performer Award in December-2022 for leading PAS development for BRE (Business Rule Engine).
- Promoted as Senior Chief Manager (Head of Application) in July-2023.
Manager
INDUSIND BANK and CITIBANK
Managed unsecured and mortgage credit operations across Northern India; trained 3rd-party field teams, implemented scoring models, and digitized approval workflows. Contributed to CRM integrations, document verification workflows, and rule-based credit evaluation systems.
Analyst
ACCENTURE SERVICES PVT LTD
Managed end-to-end procurement operations from Purchase Requisition to Purchase Order generation, ensuring process compliance, efficiency, and timely vendor engagement. Prepared and reviewed sub-agreement contracts and evaluated service procurement costs, facilitating accurate and transparent PO releases to vendors. Accountable for calculating royalty payouts and maintaining detailed MIS reports to ensure timely and accurate distribution of funds to rightful music rights owners and composers. Contributed to productivity improvement and cost reduction efforts by identifying process gaps and implementing solutions to enhance customer satisfaction and operational accuracy.
Education
Indian Institute of Management - Kolkata
Executive Program
Wigan and Leigh College – New Delhi
PGDBE
Rohilkhand University
B. Com
Skills
PROJECTS
BRE Implementation
Reduced TAT by 50%, improved rule coverage by 80%, automated decision matrices across lending partners.
IDP Rollout
Improved underwriting throughput by 75% using OCR and NLP-based document ingestion.
Underwriting Team Leadership
Sanctioned high-volume loans (up to ₹75L/case), built credit models for unbanked MSMEs using alternate data.
GenAI Product Enablement
Developed prompts for business flow design, UI mockups, knowledge automation, and user journey mapping.
Learning Centre Management system
Fully integrated LMS to manage student learning, training operations, mobilization activities, trainer management, assessments, placements, and reporting efficiently.
Automation of Factory operations
Automates job allocation, inventory control, and quality assurance in shoe manufacturing to drive productivity gains, reduce waste, and enable data-driven decision-making.”
AI-Powered Lead Qualification & Follow-Up Engine
Co-built and deployed a multilingual Conversational Voice AI Agent for Banking, NBFC, and Real Estate sectors — autonomously handling outbound lead calls, real-time qualification, and CRM-integrated follow-ups, delivering 30–40% reduction in calling costs and near-instant lead response at scale.
TRAININGS AND CERTIFICATIONS
Certified Business Analysis Professional (CBAP®) Certification
Basic to Advance Structured Query
GenAI for Everyone
Coursera
Business Analysis Basics
Software Development Life Cycle (SDLC)
Certified Scrum Master Certification Workshop
WHY I’M A STRONG FIT FOR CONSULTING & STARTEGIC POSITIONS
Domain Authority That Commands Credibility
Deep, practitioner-level expertise across BFSI, credit underwriting, and lending technology — built over 15+ years of hands-on delivery, not just oversight. Brings instant credibility with business, technology, and regulatory stakeholders alike.
Transformation Leadership at Scale
Proven ability to architect and deliver enterprise-wide digital transformation — from Business Rule Engines and Intelligent Document Processing to Agentic AI and LLM-powered workflow automation. Led cross-functional teams of 100+ FTEs with full delivery ownership, budget governance, and CXO accountability.
Commercial Acumen With a Builder's Instinct
As a founder, developed end-to-end commercial capabilities — GTM strategy, pricing architecture, RFP solutioning, and client engagement — giving a 360° understanding of how technology investment translates to revenue, margin, and competitive advantage.
Execution Bandwidth Matched With Strategic Vision
Equally comfortable defining a 3-year transformation roadmap in the boardroom and ensuring delivery milestones are met on the ground. Bridges the execution gap that most senior leaders either delegate entirely or lose visibility over.
People Leadership That Builds Lasting Capability
Track record of building high-performance teams, mentoring cross-functional talent, and creating delivery cultures anchored in accountability, innovation, and measurable output — not just effort.
PERSONAL DETAILS
Location
Noida, UP, India
Mobile
+91-9654047861
anujkvaish23@gmail.com
Family Status
Married, father to a daughter
Travel Flexibility
Open to travel for client engagements and consulting assignments
Work Preference
Consulting / Digital Transformation / Business Analysis/ Managerial Leadership Roles