Associate Product Manager with 3+ years of experience connecting business processes, technology systems, and AI-enabled solutions to deliver measurable outcomes. Experienced in analyzing workflows, defining success metrics, writing clear user stories and acceptance criteria, and partnering with engineering to deliver scalable, data-driven improvements. Hands-on exposure to AI/LLM-based features, workflow automation, UAT, and performance monitoring, with a strong focus on usability, adoption, and continuous process optimization.
ABYA University
Nairobi
Analyzed developer onboarding and internal workflows to identify friction points and define measurable success metrics, improving activation by 40%. Partnered with engineering and stakeholders to write clear user stories, PRDs, and acceptance criteria for onboarding and tooling improvements. Conducted structured user research and feedback sessions; translated findings into actionable roadmap inputs. Created and maintained technical documentation, onboarding guides, and modular learning content using Notion, Confluence, and GitHub, significantly reducing support queries. Defined and tracked KPIs using Excel dashboards to guide prioritization and process optimization. Conducted workshops and technical sessions to validate API usability and developer workflows. Supported UAT, documentation, and user training, improving adoption and reducing support queries
Beacon Digital
Dubai
Improved enterprise onboarding and configuration workflows by analyzing system bottlenecks and collaborating with engineering, reducing setup time by 30%. Monitored backend workflows and application performance using SQL and dashboards, enabling 50%+ efficiency improvements. Authored PRDs, functional specs, and release documentation to align business requirements with technical delivery. Owned PRDs, technical specs, release notes, and documentation using Confluence and Notion. Automated internal workflows, reducing review and documentation cycles by 40–50%. Actively supported developers integrating with APIs and tooling, triaging issues and maintaining backlog hygiene.
Nestech
London UK
Supported product decisions by analysing performance metrics and improving system efficiency by 30%. Maintained documentation, worked with multi-location teams, and contributed to product design discussions. Developed internal UI components to improve design consistency and reduce development overhead. Redesigned token transaction workflows, improving user experience and reducing gas costs by 85%.
Coinsforcollege
California
Conducted functional testing and documented user-facing features. Built decentralised product modules and crafted technical flows for better user understanding. Developed internal UI components to improve design consistency and reduce development overhead.
Master in Management Studies (Executive-MBA)
Indore, India
B.tech
Noida, India
automatically resolves basic issues escalates complex ones provides real-time status updates (refund, payment status, KYC, etc.)
Created automation scripts reducing documentation review cycles by 40%. Built internal process flows improving cross-team collaboration.
Product School
Product School
Udemy
Avalanche