Senior Sales Engineer

About the role

Alpaca is seeking a Senior Sales Engineer to be the primary technical expert for all products and services offered to partners. This role involves applying technical skills, communication, and problem-solving to support sales for Alpaca's expanding product suite. The focus is on growing the base of enterprise partners within an assigned region.

Key facts

What you'll do

• Act as the product and technical subject matter expert, explaining all aspects of the Alpaca platform to various audiences.
• Become a regional expert on market-specific regulations, compliance, and jurisdictional requirements.
• Engage confidently with senior leaders and C-level executives.
• Collaborate with Sales and Customer Success teams, providing technical advice and product knowledge throughout the client journey.
• Present product and technical use cases to potential clients, building confidence in Alpaca's technical capabilities.
• Simplify complex business and technical requirements into clear solutions.
• Develop sales support materials and documentation for new features and products.
• Manage technical sales engagements from start to finish, including discovery calls, solution validation, RFPs, and questionnaires.
• Lead demo strategy and execution, crafting technical narratives to convert prospects.
• Travel as necessary to support sales activities and customer meetings.
• Stay informed on internal product development and work with the product team to test and launch new features for partners.

Requirements

• At least 5 years of experience in a client-facing role such as Sales Engineering, Solutions Engineering, Technical Consulting, Technical Product Management, or Partner Engineering.
• Experience working at API-first or SaaS-first companies.
• Strong technical background with hands-on experience using APIs, WebSockets, Postman, Grafana, and JSON.
• Excellent verbal and written communication skills in English to ensure clarity, manage expectations, and gather client feedback.
• Ability to explain complex technical concepts in simple terms.
• Proven ability to manage multiple tasks simultaneously, work independently, and complete projects with minimal supervision and attention to detail.
• Proficiency in speaking Korean.
• Eagerness to work in a startup environment and take initiative in defining new processes.

Nice to have

• Experience working at a Broker-Dealer or FinTech company.
• Experience closing enterprise deals alongside Account Executives.
• Holds Securities Industry Essentials (SIE) and/or Series 7 certifications.
• Familiarity with Metabase.
• Experience using Coast (demo software).
• Interest in learning more about the securities industry.
• Experience working with FIX eXchange protocol.
• Experience working with OpenAPI, ReadMe, and documentation.

Skills & tools

• APIs
• WebSockets
• Postman
• Grafana
• JSON
• Metabase (nice to have)
• Coast (nice to have)
• FIX eXchange protocol (nice to have)
• OpenAPI (nice to have)
• ReadMe (nice to have)

Practical notes

• Competitive salary and stock options are offered.
• Health benefits are provided.
• New hires receive a one-time USD $500 for home-office setup.
• A monthly stipend of USD $150 is provided via a Brex Card.
• Alpaca is an equal opportunity workplace.