Product Manager, Accounts

About the role

Alpaca is seeking a Product Manager to lead a critical area within our brokerage accounts infrastructure. You will be responsible for delivering API-driven account features that serve our partners and developers, focusing on a specific domain like identity verification, account types, or sub-account management. This role requires a blend of technical understanding, regulatory awareness, and a commitment to exceptional developer experience.

Key facts

What you'll do

• Take full ownership of a key accounts sub-domain, from initial concept through to production release, including driving prioritization and API design.
• Conduct discovery with partners and potential clients to understand integration challenges and translate these insights into a clear product roadmap.
• Ship new features to production regularly, creating detailed product requirements and collaborating with engineering on API specifications.
• Work closely with legal and compliance teams to ensure product decisions adhere to regulatory requirements, such as KYC/AML and identity verification.
• Enhance operational efficiency within your product area through automation and improved tooling for partners.
• Monitor and analyze product adoption metrics, such as onboarding success and API usage, to identify areas for improvement in documentation, SDKs, and rollout strategies.
• Provide clear and timely updates on product progress and outcomes to internal teams and external stakeholders.

Requirements

• A minimum of 5 years of experience in product management, engineering, consulting, or a startup environment, ideally within brokerage, fintech, payments, or identity systems.
• Proven expertise in at least one of the following account areas: KYC/identity verification, account types, sub-accounts/multi-accounts, or IRA processing, with experience shipping to production.
• Experience developing and launching B2B or developer-focused products, such as APIs or SDKs, where developers and partners are the primary users.
• Demonstrated ability to navigate and ship products within a regulated environment alongside compliance and legal departments.
• Proficiency in data analysis using SQL and a business intelligence tool.
• A Bachelor's degree in computer science, engineering, finance, or a related field.
• Strong business judgment to balance stakeholder needs, technical feasibility, timelines, and budget.

Nice to have

• Prior experience working directly within a broker-dealer or institutional brokerage firm.
• Understanding of the B2B2C correspondent or broker-as-a-service business model.
• Familiarity with US regulatory frameworks for accounts and identity, including FINRA KYC/AML, FATCA, and OFAC screening.
• Experience with US retirement accounts (IRAs) or international registered/tax-advantaged accounts.
• Experience in consolidating disparate account or identity systems into unified API and data models.
• Background in broker-dealer operations and identifying opportunities for automation.
• Experience using AI tools for product management tasks such as drafting requirements, synthesizing customer feedback, and data exploration.

Skills & tools

• SQL
• BI Tools
• API Design
• SDK Development
• Product Roadmapping
• AI tools (e.g., Cursor, Claude, ChatGPT, NotebookLM)

Practical notes

• Alpaca offers competitive salary and stock options.
• Health benefits are provided.
• New hires receive a one-time USD $500 for home office setup.
• A monthly stipend of USD $150 is provided via a Brex Card.
• Alpaca is an equal opportunity employer.
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