Product Manager with 4+ years of experience owning data-driven B2B and B2C platforms across regulated, scale-intensive domains including EV mobility, insurance, and digital services. Strong track record in product discovery, roadmap prioritization, PRDs, pricing, and analytics-led decision making, delivering measurable improvements in engagement, revenue, and operational efficiency.
Medi Assist Healthcare Services Ltd
Bangalore, India
Led the transformation of MAven into Medi Assist’s flagship member experience and digital claims platform, serving 6M+ insured members and driving engagement, retention, and digital adoption. Owned migration from the legacy portal to MAven, achieving a 200 bps Play Store rating uplift (4.2→ 4.4), sustaining a 4.7 App Store rating, and driving 17% organic user growth in five months. Redefined the digital claims journey via Guided Claim Submission and Claim ETA Transparency, reducing claim-related queries by 28% and improving satisfaction by 31%. Enhanced the eCard experience by adding email sharing, driving a 30% shift from downloads and reducing dependency on primary users in critical use cases. Led the launch of an NPS-backed healthcare wallet, enabling OPD/IP claim payments via retirement funds with secure OTP-based authorization, reducing out-of-pocket expenses. Launched AI-powered experiences (Proactive Claim Nudges, Smart Claim Tracker) using predictive signals to set outcome expectations and reduce disallowance-related grievances. Introduced personalized homepage experiences and event-based recommendations (maternity, surgery, wellness), improving engagement by 42% and daily active sessions by 33%.
TVS Motor Company
Bangalore, India
Owned end-to-end product discovery, roadmap definition, and MVP launch for Fleet Management System (FMS) in a highly regulated, enterprise environment. Authored PRD with 36+ features, 30+ UI mockups, and end-to-end journeys across the product lifecycle. Defined and automated north-star and 36 supporting metrics, aligning teams around engagement and monetization; increased WAU by 60% and saved 100+ man-hours/month. Designed and launched 3-tier subscription pricing, optimizing adoption and revenue. Onboarded 100+ enterprise partners, achieving a 30% repeat purchase rate across core modules. Used 300k+ ride data points to identify 400+ EV charging locations and improve maintenance compliance by 40%, contributing to a 25–30% increase in service revenue.
Adda247 (Metis Eduventures Pvt. Ltd.)
Gurgaon, India
Analyzed product funnels, engagement, and revenue metrics to inform growth, pricing & marketing strategies. Built dashboards tracking DAU, MAU, retention, and conversion; conducted cohort and customer segmentation analyses. Led A/B testing and UI optimizations, driving a 28% revenue increase MoM for the Career Power product.
B.Tech
CGPA: 7.84 / 10