Staff Product Manager, Kai

About the role

This role involves shaping the future of AI-driven financial management. You will guide the development of Kai, Airwallex's AI assistant, which simplifies global finance for businesses. Your work will directly impact how companies manage their financial operations through intelligent, natural language interactions.

Key facts

What you'll do

• Define the product strategy, solution design, roadmap, and delivery plans for Airwallex's Kai.
• Work closely with engineering and design teams to build high-quality, scalable AI features and agent workflows.
• Collaborate with commercial, marketing, legal, and finance teams to navigate regulatory and operational complexities.
• Understand user needs, target markets, and the competitive AI landscape, using feedback and data to inform strategy.
• Manage trade-offs between long-term AI product vision and short-term growth, balancing model quality, accuracy, latency, and cost.
• Lead the expansion of Kai into new verticals and agentic use cases, taking new propositions from concept to launch.
• Monitor product performance, drive continuous operational improvement, and stay current with AI and finance industry trends.

Requirements

• 6+ years of professional experience in Product Management.
• Bachelor's degree or higher in STEM or a related field.
• Demonstrated experience with advanced technologies such as AI, ML, or LLM.
• Excellent communication skills to convey product strategy to both technical and non-technical audiences.
• Strong attention to detail, ability to structure complex problems, and make data-driven decisions.
• Drive and persistence to take ownership and bring ideas to reality quickly.
• Ability to thrive in global cross-cultural and cross-functional teams.
• Experience considering both user requirements and commercial strategy to drive product growth.

Practical notes

This role can be based in San Francisco or Singapore. Airwallex does not request bank details, sensitive ID numbers, or payment during the application process. All official communications will be from an @airwallex.com email address.