Senior Manager, Revenue Strategy & Operations, SME

About the role

This role drives growth for the US Small Medium Enterprise (SME) segment by shaping go-to-market strategies. You will collaborate across various functions to accelerate revenue and optimize commercial processes. This position reports to the Head of Strategy, Americas.

Key facts

What you'll do

• Develop and execute the long-term strategic plan for the SME business.
• Define commercial strategies, processes, and tools for SME teams.
• Coordinate new product launches in the US with various internal groups.
• Lead planning and budgeting, setting strategic priorities for quantitative action plans.
• Engage with major companies to envision future solutions using Airwallex capabilities.
• Support sales through business development, including acquiring customers, creating value propositions, and forming partnerships.
• Manage projects with local and international cross-functional teams.
• Collaborate with operations to streamline customer onboarding and scale lead generation.
• Identify product enhancement needs, gather feedback, and prioritize improvements for growth.
• Work with the Sales Leader to implement initiatives that boost sales effectiveness.
• Conduct go-to-market experiments using data to improve sales efficiency.
• Influence and partner with stakeholders in Sales, RevOps, Marketing, and Operations.

Requirements

• At least 5 years of experience in go-to-market operations or strategy.
• Strong analytical skills, comfortable with data, reporting, and process optimization.
• Proven ability to collaborate effectively across sales, operations, design, and marketing teams.
• Excellent communication skills, able to simplify complex ideas.
• Self-starter who identifies opportunities and takes ownership.
• Commercial acumen, including the ability to create commercial proposals.
• Experience in technology, financial services, or a high-growth environment is preferred.
• Bachelor's degree or equivalent.

Nice to have

• Fintech or B2B experience, and consulting experience.
• Experience scaling go-to-market efforts for high-volume segments like SME in a late-stage technology company.
• Proficiency with SQL and business intelligence tools (e.g., Tableau, Looker).

Skills & tools

• SQL
• Tableau
• Looker

Practical notes

Airwallex will not request bank details, sensitive ID numbers, or payments during the application process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or the official LinkedIn page.