Business Development Representative

About the role

AfterShip is a post-purchase software company founded in 2012 that provides automation tools for ecommerce merchants. This role focuses on mid-market growth by generating qualified sales pipeline through high-volume outbound efforts.

Key facts

What you'll do

• Execute high-volume outbound campaigns using phone, email, and LinkedIn to secure meetings for Account Executives.
• Research target accounts to build contact lists and customize outreach based on specific merchant pain points.
• Qualify inbound and outbound leads to ensure they meet fit and intent criteria before scheduling hand-offs.
• Use sales tools to review call recordings, implement coaching feedback, and improve objection handling.
• Conduct discovery calls to identify prospect needs and confirm product fit.
• Update the CRM with accurate activity logs, contact data, and opportunity stages.
• Collaborate with the marketing and sales teams on account strategy and follow-up initiatives.

Requirements

• Ability to work on-site in the Utah office 4-5 days per week.
• Strong written and verbal communication skills.
• High resilience and comfort with volume-based outbound work and rejection.
• Coachable mindset with a focus on applying feedback quickly.
• Organizational discipline for maintaining accurate records and pipeline data.
• Willingness to learn a modern sales technology stack.
• 6-12 months of sales experience is a plus, though not required.

Skills & tools

• CRM software
• Sequencing and prospecting tools
• Cold calling
• Outbound sales messaging

Practical notes

• Benefits include healthcare coverage from day one, retirement plans with company match, and unlimited PTO.
• Additional perks include an annual learning and wellness benefit, a monthly book allowance, and in-office lunch and commuter benefits.
• The company is a Great Place to Work certified organization.
• Hiring decisions are made by people, though AI is used for initial resume screening and interview note-taking.
• The company aims to fill this position as soon as possible.