Abhiraj Tapar

Bangalore, KAabhiraj.tapar@gmail.com 9588483469

Salesforce-certified Business Analyst with 4+ years leading requirements discovery, user story authoring, and UAT for Salesforce implementations across healthcare, life sciences, and automotive clients. Combines an IIM Udaipur MBA with hands-on Agile/Scrum delivery and a growing track record of applying AI tooling to speed up BA workflows.

Experience

Senior Associate

Cognizant

May 2022 — Present

Education

Indian Institute of Management, Udaipur

MBA

Aug 2020 — May 2022

MIT College of Engineering, Pune

B.E.

Jul 2013 — May 2017

Skills

Requirements Elicitation & DocumentationAgile/Scrum DeliveryUAT & Defect TriageDemo & Workshop FacilitationBusiness Process DesignCompliance & Data Quality ControlRFP ResponseSalesforce Service CloudSalesforce Commerce CloudSalesforce Automobile CloudSalesforce Sales CloudLitifyServiceMaxAzure DevOpsJiraMuralLucidchartFigmaClaude

Certifications

Salesforce Administrator

Salesforce Business Analyst

Salesforce AI Associate

Salesforce Sales Foundations

Technical Contributions

Authored points-of-view on “Future of the Connected Vehicle Industry”, “Leveraging an AI Work Item Assistant for Azure DevOps”, and “AI Order Entry” solution concept

Created a Claude-based agent called “Interview & Insights” agent to facilitate BAs during discovery for creating questionnaire for workshops and deriving insights into graphical artefacts

Created a Copilot-based agent to auto-score user story quality, cutting manual review time by an estimated 40%

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