Multi-Dealership General Manager

About the role

As the Multi-Dealership General Manager at Bamboohr, you will play a pivotal role in overseeing the operations of multiple automotive dealerships within our network. This position requires a strategic leader who is adept at driving sales, enhancing customer satisfaction, and optimizing operational efficiency across all locations. You will be responsible for implementing best practices, fostering a high-performance culture, and ensuring that each dealership meets its financial and operational goals. Your leadership will directly impact the growth and success of our dealerships, making this a critical role within our organization.

Key facts

What you'll do

• Lead and manage the daily operations of multiple dealerships, ensuring alignment with corporate objectives and standards.
• Develop and implement strategic plans to drive sales growth and improve profitability across all locations.
• Monitor key performance indicators (KPIs) and financial metrics to assess dealership performance and identify areas for improvement.
• Foster a customer-centric culture by ensuring exceptional service delivery and addressing customer concerns promptly.
• Collaborate with department heads to streamline processes, enhance operational efficiency, and improve inventory management.
• Recruit, train, and mentor dealership management teams to build a strong leadership pipeline and improve staff performance.
• Conduct regular performance reviews and provide constructive feedback to dealership managers to support their professional development.
• Oversee marketing initiatives and promotional campaigns to enhance brand visibility and attract new customers.
• Ensure compliance with all regulatory requirements and company policies across all dealerships.
• Cultivate strong relationships with manufacturers and suppliers to negotiate favorable terms and ensure product availability.
• Analyze market trends and competitor activities to identify opportunities for growth and expansion.
• Represent Bamboohr at industry events and community engagements to promote the brand and foster positive relationships.

Requirements

• Proven experience in a senior management role within the automotive industry, preferably overseeing multiple dealerships.
• Strong understanding of dealership operations, including sales, service, finance, and parts management.
• Exceptional leadership and people management skills, with a track record of building high-performing teams.
• Excellent analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Strong communication and interpersonal skills, capable of building relationships with diverse stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in dealership management software and Microsoft Office Suite.
• A valid driver's license and a clean driving record.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.

Nice to have

• Experience with digital marketing strategies and tools specific to the automotive industry.
• Knowledge of financial management and budgeting processes within a dealership context.
• Familiarity with customer relationship management (CRM) systems and their application in enhancing customer engagement.
• Previous experience in a multi-location management role.
• Bilingual proficiency in English and French is an asset.

Skills & tools

• Leadership and team management
• Strategic planning and execution
• Financial analysis and budgeting
• Customer service excellence
• Performance management
• Negotiation and relationship building
• Proficiency in automotive dealership software (e.g., CDK Global, Reynolds and Reynolds)
• Microsoft Office Suite (Excel, Word, PowerPoint)

Practical notes

• This position is based in Pembroke, Ontario, and may require travel to various dealership locations within the region.
• Candidates must possess valid work authorization in Canada.
• The role may involve working evenings and weekends, depending on dealership needs and events.
• Interested applicants can apply through the following link: [Bamboohr Careers](https://401auto.bamboohr.com/careers/2314).
• The selected candidate will undergo a background check as part of the hiring process.

Joining Bamboohr as a Multi-Dealership General Manager offers an exciting opportunity to lead a dynamic team and make a significant impact in the automotive industry. If you are a strategic thinker with a passion for excellence and a commitment to customer satisfaction, we encourage you to apply and become part of our growing organization.